I first made contact with Lou, via email about my plans for my first standard check. She got back to me within a day with some great advice and she put my mind at ease.
The second time I met Lou was at a standards check workshop in Melksham. She was so lovely, confident and very informative.
The third time I met Lou, I joined the big learner relay from Swindon to Lyneham, I can remember her big smile and her pure happiness.
What Lou has done for our industry is inspirational, the industry will never be the same without her.
I will cherish the knowledge you shared with us.
Your memory will live on
RIP Lou 💗